Privacy Policy

Last modified: 10/18/2022

VitalSkin Dermatology LLC., (“VitalSkin,“ “we” or “us“) respect your privacy and are committed to protecting it as we discuss in this “Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website (our “website“) and our practices for collecting, using, maintaining, protecting and disclosing that information.

Please read this Privacy Policy carefully. By using the website, you accept and agree to be bound and abide by this Privacy Policy. If you disagree with this Privacy Policy (as it may be amended from time to time), or are dissatisfied with the website, your sole and exclusive remedy is to discontinue using the website.

Contact Information. To ask questions or comment about this Privacy Policy and our privacy practices, please send an e-mail to [email protected] or write us at: 1111 West Kenyon Road, Urbana, Illinois 61801.

Disclaimer. The information and opinions published or made available on the website are intended solely for informational purposes only and are not a substitute for professional medical advice, nor do they establish or constitute a patient-physician relationship Please see your physician promptly with any health-related questions.

User Information and how we collect it. We may collect two kinds of information from you- public information and private information. Public information is information that is publicly known, or information that cannot identify you as an individual person. Private information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number, which you give us for limited purposes. We may collect private information from you in a variety of ways when you fill out an online form or survey, create an account, or when you conduct an online transaction with us. In general, you may visit our Site without telling us who you are or revealing any personal information about yourself except as set forth in the following sentence. Like many websites, our server logs capture information regarding your operating system, browser software, IP (Internet Protocol) address, and the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time. We may use this information to improve the performance of our servers and to administer our Site.

This site also uses Google Analytics, a third-party web analytics service offered by Google that tracks and reports website traffic. Google Analytics uses so-called “cookies”, which are text files stored on your computer to enable the website analyze your use of the site. We use Google Analytics to analyze and regularly improve the use of our website so that we can improve our offer and make it more interesting for you as a user. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The information we collect using cookies allows us to recognize you as a user when you access the website. On behalf of this website’s operator, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics shall not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use this website’s full functionality. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link (

Google has signed up to the EU-US Privacy Shield, for the exceptional cases in which personal data is transferred to the USA. The legal basis for the use of Google Analytics is Art. 6(1)(1)(f) of the GDPR. For more information about how Google Analytics processes your data, click here:

How we use public information. Because public information cannot identify you or be tied to you personally in any way, there are no restrictions on the ways that we can use or share such public information. We may remove your private identifiers (your name, e-mail address, address, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is no longer private information and we may treat it like other public information. If you wish to view our website, we will collect the following data that are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6(1)(1)(f) of the GDPR):

  • IP address;
  • Date and time of the request;
  • Time zone;
  • Content of the request (specific page);
  • Access Status/HTTP Status Code
  • The amount of data transferred in each case;
  • Website from which the request comes;
  • Browser;
  • Operating system and its interface;
  • Language and browser software version.

How we process and use private information. We may keep and use private information we collect from or about you to provide you with access to our products or services, to respond to your requests, to provide ongoing service and support, to contact you with information that might be of interest to you, to ask for your opinion about services or products, for record keeping and analytical purposes and to research, develop and improve programs, products, services and this website. Private information collected online may be combined with information you provide to us through other sources.

We may use personal information you give us to contact you periodically by e-mail, mail or telephone to provide technical or support information. In addition, some of the features on the website may allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail.

VitalSkin is located in the United States. Any information provided through this website may be stored, transferred, and processed in the United States, and by providing any information through this website, all users, including without limitation users in the member states of the European Union, consent to such uses.

Finally, we may use your private information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

How we share information with others. We will not share your private information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some private information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your private information with a third party for the purpose of providing a service to us, we will prohibit them from keeping, disclosing or using your information except for the purpose of providing the services we asked them to provide. We will not sell exchange or publish your private information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your private information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting Solution visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal). We also may disclose your private information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process.

How private information is secured. This Site is not designed to store sensitive personal information such as financial, or educational records and you should not use our Site for that purpose. We believe the Site uses measures that are commercially reasonable to secure your personal information, but we cannot and do not assure that these measures will be sufficient to protect against all efforts to gain unauthorized access to the information.  Only authorized personnel and third-party vendors will have access to your private information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your private information.

How a user can access, change, and/or delete private information. You may access, correct, update, and/or delete any private personally-identifiable information that you submit to us by contacting us at the information listed in the “Contact Information” section of this Privacy Policy.

How we protect children’s privacy rights. We will not intentionally collect any private information (such as a child’s name or email address) from children under the age of 18. If you think that we have collected private information from a child under the age of 18, please contact us.

Changes to this Privacy Policy. This Privacy Policy was published on 09/21/2019. We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the home page of the website for a period of time. In addition, if we are changing our privacy policy in a manner that might cause disclosure of private information that you have previously requested not be disclosed, we will contact you and give you the ability to opt out of such disclosure. Your continued use of this website after we have posted notice of our changes reflects your consent to any new or modified terms.

Third party links. We may include links to other websites. The inclusion of any link is for convenience only and dost not constitute or imply endorsement of the other website or any association with its operators. When you link to other websites, our privacy practices no longer apply. We encourage visitors to review each website’s privacy policy before disclosing any personally identifiable information.

Third party services. We may use third party vendors to perform certain services on behalf of the Site, such as hosting our website, designing and/or operating our website’s features, analyzing users’ interactions with our website, enabling us to send you e-mail, or performing other administrative services. We may provide these vendors with access to user information, including Personal Information, to carry out the services they are performing.

Electronic Communications. You consent to receive electronic communications from us and that all agreements, notices, disclosures, and other communications that we provided to you electronically, via email and/or website, satisfy any legal requirement that such communications be in writing.

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